AZIHI Mobile Azihi App Privacy Policy

Last modified: 16-sep-2023

Introduction

Azihi ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we may collect or that you may provide when you purchase, download, install, register with, access, and/or use the [AZIHI APPLICATION NAME] (the "Azihi App").

• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This notice applies to all users of Azihi’s services provided via the Azihi technology platform, Azihi App, or website (collectively, the “Azihi Platform”), and specifically including individuals who request or receive transportation and related services via their Azihi account (“Riders”) and individuals who provide transportation to Riders individually or through partner transportation companies (“Drivers”), anywhere in the world.

This policy applies only to information we collect in this Azihi App /and email, text, and other electronic communications sent through or in connection with this Azihi App or the Azihi website.

This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through this Azihi App.

• You provide to or is collected by any third party.

Our websites and apps and these other third parties may have their privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this Azihi App. By downloading, registering with, or using this Azihi App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Azihi App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 16

The Azihi App is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [CONTACT INFORMATION].

Residents under 16 years of age in certain states may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.]

Information We Collect and How We Collect It

We collect information from and about users of our Azihi App:

• Directly from you when you provide it to us.

• Automatically when you use the Azihi App.

Information You Provide to Us

When you download, register with, or use this Azihi App, we may ask you to provide information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other information the Azihi App collects that is defined as personal or personally identifiable information under an applicable law any other identifier by which you may be contacted online or offline ("personal information").

• That is about you but individually does not identify you.

This information includes:

• User profile information is collected when users create or update their Azihi accounts. This may include their name, email, phone number, login credentials, address, profile and identity verification photos, payment or banking information (including related payment verification information), driver’s license and other government-issued documents (which may include identification numbers as well as birth date, gender, and photo). This may also include vehicle or insurance information of Drivers, emergency contact information, user settings, and evidence of health or fitness to provide services using the Azihi App.

• Information that you provide by filling in forms in the Azihi App. This includes information provided at the time of registering to use the Azihi App, subscribing to our service, posting material, and requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us and report a problem with the Azihi App.

• Background check information for Drivers, including information submitted during the Driver application process, such as driver history or criminal record (where permitted by law), license status, aliases, prior addresses, and right to work. This information may be collected by Azihi or by an authorized vendor on Azihi’s behalf.

• Records and copies of your correspondence including email addresses and phone numbers if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through the Azihi App and of the fulfilment of your orders. You may be required to provide financial information before placing an order for services through the Azihi App.

• Your search queries on the Azihi App.

• Location data - we collect precise or approximate location information from Rider’s mobile devices if they enable us to do so via their device settings. We collect such data from the time a ride is ordered until it is finished, and any time the Azihi App is running in the foreground.

You may also provide information for publication or display ("Posted") on public areas of the Azihi App or websites you access through the Azihi App (collectively, "User Contributions"). Your User Contributions are Posted and transmitted to others at your own risk. Although you may set specific privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, access, and use the Azihi App, it may use technology to automatically collect:

• Usage Details. When you access and use the Azihi App, we may automatically collect certain details of your access to and use of the Azihi App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Azihi App.

• Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.

• Stored Information and Files. The Azihi App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

• Location Information. This Azihi App collects real-time information about the location of your device.

If you do not want us to collect this information do not download the Azihi App or delete it from your device. For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information.” Note, however, that opting out of the Azihi App's collection of location information will disable its location-based features.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioural tracking). See below for information on how you can opt out of behavioural tracking on or through this Azihi App and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of our Azihi App.

• Web Beacons. Pages of the Azihi App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages [or opened an email] and for other related Azihi App statistics (for example, recording the popularity of certain Azihi App content and verifying system and server integrity).]

Third-Party Information Collection

When you use the Azihi App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties [may] include:

• Advertisers, ad networks, and ad servers.

• Analytics companies.

• Your mobile device manufacturer.

• Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this Azihi App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information.]

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the Azihi App and its contents, and any other information, products, or services that you request from us.

• Fulfill any other purpose for which you provide it.

• Give you notices about your account/subscription, including expiration and renewal notices.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Notify you when Azihi App updates are available, and of changes to any products or services we offer or provide through it.

The usage information we collect helps us to improve our Azihi App and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Azihi App according to your interests.

• Speed up your searches.

• Recognize you when you use the Azihi App.

We use the location information we collect to provide our ride-share services to you.

We may also use your information to contact you about our own and third-party goods and services that may interest you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form]) and adjust your user preferences in your account profile. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

We may use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria]

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device] without restriction.

In addition, we may disclose personal information that we collect, or you provide:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Azihi’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Azihi about our Azihi App users is among the assets transferred.

• To third parties to market their products or services to you if you have consented to/not opted out of] these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

• To fulfil the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our website or Azihi App, we will transmit the contents of that email and your email address to the recipients.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.

• To enforce our rights arising from any contracts entered into between you and us, including the Azihi App EULA, and for billing and collection.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Azihi, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

• Tracking Technologies. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. You can choose whether or not to allow the Azihi App to collect information through other tracking technologies. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Azihi App may then be inaccessible or not function properly.

• Location Information. You can choose whether or not to allow the Azihi App to collect and use real-time information about your device's location. If you block the use of location information, some parts of the Azihi App may become inaccessible or not function properly.]

• Promotion by the Company. If you do not want us to use your email address to promote our own or third-party products or services, you can opt-out by logging into the Azihi App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes.

• Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes.

• Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by logging into the Azihi App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents in certain states, such as California, may have additional personal information rights and choices.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Azihi App and visiting your account profile page.

If you delete your User Contributions from the Azihi App, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Azihi App users. Proper access and use of information provided on the Azihi App, including User Contributions, is governed by our terms of use.

Residents in certain states, such as California, may have additional personal information rights and choices.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding the use of their personal information. To learn more about California residents' privacy rights, visit [LINK TO CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS]. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Azihi App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@azihi.com or write us at: [Azihi MAILING ADDRESS.]

To learn more about consumer privacy rights in other states and how to exercise them, visit [LINK TO STATE PRIVACY NOTICES].

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Azihi App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Azihi App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page [with a notice that the privacy policy has been updated] [and notify you by email] and/or text message to the primary email address and/or phone number specified in your account and an in-Azihi App alert the first time you use the Azihi App after we make the change.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

contact@azihi.com

or via our toll-free number:

+1 615 624 0167